8/10 Very Good
Jan 13, 2025
A great location and good value!
Our experience for a 1 night stay at Navona was actually better than expected. We booked it because of the location and reasonable price. We flew in for a cruise and wanted to spend a day in San Juan before departing on the cruise. The location is fabulous...right in the heart of Old San Juan in walking distance to everything we wanted to see as well as great F&B Options. The room was small and the bed was a double [not a queen], as we knew in advance. Our room was very quiet and clean. Our only complaint about the room was luke warm water in the shower and sink. TV was nice with great U.S. Channel selection. Bed comfort OK. As we exited the Cab from the airport, we were immediately met by our Host who was in the neighboring Jewelry store who was very nice and explained the key system to access the front door and our room. There is NO Elevator so you have to carry luggage to your room!! Luckily, we are both still able to do so, but this would be problematic for many people so just be aware. Yes, I would book it again, but would make sure to request Room 15, which was quiet and other visitors shared that their rooms were noisy because they were on the street side of the Studio.
Verified traveler
1-night trip
Verified Hotels.com guest review