Balká kormányzóság szállásai

" I had the most unpleasant experience at this supposed 5-star hotel. Despite booking a room for four people, the hotel refused to provide us with the room due to what they claimed was a mistake in their settings on Hotels.com. Instead of resolving the issue professionally, the staff treated us in a humiliating and hurtful manner, even going so far as to threaten us with security and the police. This was, by far, the worst hospitality experience we’ve ever had. I strongly advise against staying here—utterly disappointing and unworthy of its 5-star hotel. "