In one month, only place not to reach out to us before arrival. So day of, messaged about parking and checkin. Got reply about parking. Arrived 15:30 to locked BnB. Messaged I’m at door. 5 minutes later son arrived. Gave us choice of rooms. Chose suite as stairs to family room steep and polished. Son photographed our passports, gave us breakfast coupon and keys, then left. Messaged what coupon covered. Told croissant, cappuccino. When I told her we were looking forward to her special breakfast for husbands birthday, told no breakfasts until April because she’s working on breakfast room. Next morning walked 10 minutes to “breakfast”. Returned to find 2 women having coffee in breakfast room. No construction. All maps and info we never saw. Anna had finally appeared to get keys and room tax, which she didn’t have change for. So much for all the glowing reviews of helpful owners and fantastic breakfasts. Regarding “suite” room, great views when standing at windows. Tv was in bedroom and could only be watched from bed. Sitting room very dark and dreary with big tripping hazard when they filled in old staircase. Fridge in small side room so noisy had to unplug. Worst stay in 30 day trip.