Boston Omni Parker House Hotel

Great service!

Paying extra for king size deluxe room was probably a mistake since the room i was given was tiny amlnd it had a small window facing a brick wall.

Love the food and service.

The building is grand, the room was clean, and everything worked well except some TV issues, which they promptly fixed. I was feeling great about my stay until I checked out, and found that I owed extra for a "destination fee" (apparently I'm not allowed to say how much in a review). I had been told when I checked in that everything was paid for and the credit card was just for incidentals. This was a lie. Apparently this is a mandatory fee that they charge everyone. In other words, they falsely advertise the room rate until you finish your stay. When I pushed them on it, they were prepared with a printout of Expedia booking terms that shows it in fine print. In turn, I showed them that I booked on Hotels.com, not Expedia, which showed no such fee in the booking. Needless to say, they were unsympathetic. Honestly, I probably would still have booked the room for the extra money, but it was a bad taste in my mouth right as I finished my trip. Part of the blame may rest on Hotels.com for this, too, but either way, this is a disgusting practice that consumers should push back on at every opportunity.