4/10 Fair
Jan 7, 2025
Disappointing amenities & service; great location
This place had very few amenities, and service was indifferent to disappointing. Most of the staff here would fulfill asks from guests, but there wasn't any proactive service. Room service was disappointing with the room service staff often forgetting to do something such as providing new cups or changing sheets. One day, they actually missed cleaning the room. Also, the room was very small and lacked basics such as having a table and chairs for two people to sit and eat. No pens or writing pads. There was only one hook to hang towels in the bathroom, and the bathroom fan was not effective. A real issue is that the room did not have drawers for you put your clothes. This place was very minimalist while fulfilling its stated amenities and services. It's primary benefit was its prime location in the Garden District.
Verified traveler
7-night trip
Verified Hotels.com guest review