10/10 Exceptional
Great breakfast buffet
Luz Stella
Luz Stella, 2-night trip
Crisol Vía Castellana
Central hotel connected to the convention center, within walking distance of Plaza de Castilla
In the heart of Madrid, Crisol Vía Castellana offers a luxurious retreat near Santiago Bernabéu Stadium. Explore nearby Plaza de Castilla, then return to enjoy dry cleaning services, car rentals on site and a business center with free in-room WiFi.
Very good
Popular amenities
- Parking available
- Free WiFi
- Connecting rooms available
- Air conditioning
- Laundry facilities
- 24/7 front desk
Main amenities (12)
- Daily housekeeping
- Breakfast available
- Self parking
- Room service
- Business center
- Meeting rooms
- 24-hour front desk
- Car rentals on site
- Computer station
- Front-desk safe
- Water dispenser
- Laundry service
Feel at home (6)
- Connecting/adjoining rooms available
- Television
- Daily housekeeping
- Laundry facilities
- Elevator
- Minibar
Room options
Check availability for these dates
Showing 5 of 5 rooms
Classic Room
Very good
Highlights
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Private bathroom
Eco-friendly toiletries
Hair dryer
- City view
- 215 sq ft
- Sleeps 2
- 1 Queen Bed
Executive Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Private bathroom
Eco-friendly toiletries
Hair dryer
- City view
- 344 sq ft
- Sleeps 2
- 1 Queen Bed
Double room with extra bed
Highlights
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Private bathroom
Eco-friendly toiletries
Hair dryer
- City view
- 269 sq ft
- Sleeps 3
- 3 Twin Beds
Premium Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Private bathroom
Eco-friendly toiletries
Hair dryer
- City view
- 430 sq ft
- Sleeps 2
- 1 Queen Bed
Familiar Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Private bathroom
Eco-friendly toiletries
Hair dryer
- City view
- 430 sq ft
- Sleeps 4
- 2 Queen Beds
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About the neighborhood
Paseo de la Castellana, 220, Madrid, Madrid, 28046
About this property
Crisol Vía Castellana
At Crisol Vía Castellana, you'll be just a 5-minute drive from Bernabéu Stadium and Plaza de Castilla. Also, Gran Via and Prado Museum are within a short drive. Fellow travelers say great things about the location. The property is just a short walk to public transportation: Plaza de Castilla Station is 4 minutes and Ventilla Station is 10 minutes.
At a glance
Property amenities
Room amenities
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Crisol Vía Castellana Reviews
Very Good
8.6
Cleanliness
8.2
Location
8.4
Staff & service
8.0
Property conditions & facilities
Popular mentions
RoomService staffLocationBathroomTrain stationSubwayCitiesAir conditioning10/10 Exceptional
Great location near Charmartin Train Station. Clean and comfortable rooms and very nice staff.
Mike
Mike, 1-night trip
10/10 Exceptional
Very stylish hotel, impressive
KWOK KEUNG
KWOK KEUNG, 2-night trip
8/10 Very good
Will stay again
Eric
Eric, 3-night trip
10/10 Exceptional
The staff was great and the room was perfectly set up and clean !!
David
David, 3-night trip
10/10 Exceptional
Very nice hotel with pretty views to Plaza de Castilla, also very convenient to have the subway station across the street
Ulises
Ulises, 2-night trip
10/10 Exceptional
Excelente
Excelente
Loyda Abigail
Loyda Abigail, 2-night trip
6/10 Good
Ok rooms, facilities and food. Pretty average for 4 star
KAYODE
KAYODE, 4-night trip
10/10 Exceptional
Everything was good, highly recommended
Paula
Paula, 1-night trip
10/10 Exceptional
Friendly and helpful staff. Good parking. Nice location. Everything worked out really well!
Al
Al, 1-night trip
10/10 Exceptional
The Hotel is located just at the entrance of the city, across one of the major metro stations. Safe, quite and pleasant neighborhood
BERNAL ALBERTO
BERNAL ALBERTO, 1-night trip
10/10 Exceptional
The staff was very friendly
and helpful. The location was very good. It is steps to local transportation.
Lynta
Lynta, 3-night trip
8/10 Very good
Very convenient from train station & near to metro. Good breakfast clean room. Decor a little dated. Good value though.
barry
barry, 1-night trip
6/10 Good
Cross the street from bus terminal
Very very noisy
Rooms - are clean but your can hear everything through the walls
Nadia
Nadia, 5-night trip
8/10 Very good
Is rare to find now days a places that gives you good service at a reasonable prices.
Edgar
Edgar, 2-night trip
8/10 Very good
we liked it
Everything was ok
Jose
Jose, 2-night trip
10/10 Exceptional
The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again.
Diana
Diana, 3-night trip
6/10 Good
Good for the money. Not a great hotel. Very old and the bed uncomfortable.
Thelma
Thelma, 2-night trip
8/10 Very good
Liked it!
Overall good experience. Just no coffee machine in the room and the furniture is quite old. But the bed was enormous and ultra comfortable! The location is very good, right in front of the world famous twin towers. Great connection by buses and trains with the city center etc. Takes about 30 mins to reach prime locations.
Maxime
Maxime, 4-night trip
6/10 Good
We booked for a queen bed, but a double twin was honored instead. This should be stated clear to the guest.
Andraly
Andraly, 1-night trip
2/10 Poor
Just stay away
Dated hotel
Extremely poor customer service
Just stay away, plenty of good alternatives
Verified traveler
1-night trip
8/10 Very good
The air conditioning stopped working after a couple hours, however it was not a problem since it was relatively cool out. There were multiple hairs that were not ours in the bathroom. Only stayed one night, so we did not ask to move rooms. Very friendly and helpful staff. Good location next to metro and bus stops.
Zach
Zach, 1-night trip
6/10 Good
Very poor quality for the money (more a 3* than 4*). Super small room. Weird chemical odour in the bathroom
Juan Ignacio
Juan Ignacio, 1-night trip
8/10 Very good
Older than expected
The room was much older than expected, the pictures must be of some years ago. Some pieces of furniture were really old and in bad shape. However the bed was comfortable.
Disappointing in a 4 stars hotel not to find a bottle of water (neither in the fridge), a kettle or a coffee machine.
Overall it was a good stay, but it can be certainly improved.
Verified traveler
2-night trip
6/10 Good
Great location and staff, poor sleep quality
Excellent location, good sized room, nice and clean. Good bed, but unfortunately I didn’t sleep much. First I thought the noice came from underground trains, but as the noice was very frequent, I found that a bit strange. I then realized it was the elevator which made a lot of sound everytime it was in use - which was most of the night. Everytime I dozed off, I was awaken again
Kjellaug
Kjellaug, 1-night trip
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