10/6
The place was nice enough—clean, very friendly staff, however, it was definitely not what I expected! I asked for a room for 5 and was given a room with two queen beds. There was no place for the 5th person to sleep, so one of the boys slept in the car the first night until we went and bought an air mattress for the other two nights!! Also, I paid y’all $659.35 for the reservation then when I checked in, the girl thought it hadn’t been paid yet, so she charged me $528.36. I was refunded the $538.36 but was very upset to know y’all charge that much more for the same reservation!! My complaint is not with the motel—it is with Hotels.com. I use your company very often and never realized how much I was getting screwed around!! I will not be using it anymore—I will make my own travel reservations!!
Connie
3 éjszakás családi utazás