Do not waste your money on this hotel. This is not a Hyatt hotel and there is no way this has an 8 star rating hotel.
There were several days during our stay that were didn’t have water to shower or even wash your hands. We notified the hotel several times and they did nothing.
Every time you flushed the toilet, sewer water would come out from the bottom of the toilet. Talk about unsanitary conditions, again reported to hotel management they did nothing.
We bought food to keep in the refrigerator in the room, it froze all of our food.
There were also mouse traps under the air conditioner, mind you, we were on the 5th floor!
We asked for a partial refund from this hotel and they refused to give us one after all the issues with this hotel. Again, this is NOT a Hyatt, don’t let them fool you!!!