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21c Museum Hotel Chicago

4.0 star property
Hotel with restaurant, near 360 CHICAGO

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 21c Museum Hotel Chicago

Premium bedding, in-room safe, desk, blackout drapes
Point of interest
Property entrance
Point of interest
Interior detail
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Connecting rooms available
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Gym
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Spa services
  • 24-hour business center
  • 8 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The price is $156
includes taxes & fees
$133 per night
Dec 9 - Dec 10

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 385 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 385 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 385 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 649 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

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View from property

River Hotel

Pet friendly
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (3825)
The price is $134
includes taxes & fees
$114 per night
Dec 8 - Dec 9
River Hotel
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About the neighborhood

Map
55 East Ontario Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk - 0.2 km
  • Millennium Park - 15 min walk - 1.3 km
  • Art Institute of Chicago - 2 min drive - 1.9 km
  • Willis Tower - 2 min drive - 2.5 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Chicago Midway Airport (MDW) - 35 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive
  • Chicago, IL (PWK-Chicago Executive) - 43 min drive
  • Chicago 18th Street Station - 4 min drive
  • Millennium Station - 14 min walk
  • Chicago Van Buren Street Station - 24 min walk
  • Grand Station (Red Line) - 4 min walk
  • Chicago Station (Red Line) - 7 min walk
  • State Station - 12 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk
  • ‪UNO Pizzeria & Grill - ‬2 min walk

About this property

21c Museum Hotel Chicago

21c Museum Hotel Chicago offers a fantastic location, putting you just a 5-minute walk from Michigan Avenue and State Street. Guests can indulge in massages, and Lure Fishbar serves seafood. Other highlights include a 24-hour fitness center and a bar/lounge. The helpful staff and overall value get great marks from fellow travelers. Public transportation is just a short walk: Grand Station (Red Line) is 4 minutes and Chicago Station (Red Line) is 7 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 297 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Ice skating nearby

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • 24-hour fitness center
  • Art gallery on site
  • Spa services
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Thin carpet in room

Room amenities

Be entertained

  • 43-inch plasma TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Lure Fishbar - This restaurant specializes in seafood.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 29.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business center/computer access
    • Fitness center access
    • Health club access
    • In-room bottled water
    • In-room coffee
    • Sporting facilities or equipment

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 to 40 for adults, and USD 20 to 40 for children

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Parking

  • Valet parking costs USD 75 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Does 21c Museum Hotel Chicago offer free cancellation for a full refund?
Yes, 21c Museum Hotel Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at 21c Museum Hotel Chicago?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at 21c Museum Hotel Chicago?
Yes. Valet parking costs USD 75 per night.
What are the check-in and check-out times at 21c Museum Hotel Chicago?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at 21c Museum Hotel Chicago?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (1-min walk) is nearby.
What is there to do at 21c Museum Hotel Chicago and nearby?
Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like a 24-hour fitness center and spa services.
Are there restaurants at or near 21c Museum Hotel Chicago?
Yes, Lure Fishbar offers seafood.
What's the area around 21c Museum Hotel Chicago like?
21c Museum Hotel Chicago is in Downtown Chicago, a short 4-minute walk from Grand Station (Red Line) and 10 minutes' walk from Chicago Riverwalk. Travelers say the area is walkable and good for shopping.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Marcus, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Graham, 3-night trip
Verified Hotels.com guest review

6/10 Good

The good and the bad…
Suzanne, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Consider Location
I asked for a hypoallergenic room and the staff did a fantastic job with this request; synthetic aromas were nonexistent. I super appreciated this. This hotel is close to the Magnificent Mile, so there are lots of sirens throughout the night. You might want to consider this if you're a light sleeper.
April, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great spot in the city. Check in was easy.
Minh, 2-night trip
Verified Hotels.com guest review

6/10 Good

Urban experience? at a cost?
The location was good and the staff friendly and helpful! The price was higher than usual due to demand (I guess) I was surprised with a $25/ day + tax charge - urban experience fee at the end of the 2 nights (& glad my visit this time was not longer) I have stayed in Chicago a lot and never heard of this fee before! which means I probably wont stay again!
Nicola, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Deanna, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday in Chicago
Staff and location—high marks. Our room was “quirky”—a mirror in the shower; only found one outlet that was useable. Phone and clock between the beds were not plugged in and the outlets were behind a built-in headboard that we could not see or get to.Not sure how to explain……TV was set to Spanish so we couldn’t read instructions. If we did find a station in English, the tv would randomly switch to Spanish. Mostly, the tv stuff made us laugh, but the lack of working outlets was frustrating. Bed was comfortable. Again, thanks to the staff who made our check-in and check-out very pleasant.
Thel, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Art comes alive here
An amazing experience. You get to sleep amongst amazing art. The service is impeccable and the room is quite beautiful. Ask for a high floor!
Rita, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Alfrado, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Super cute!
The hotel is so cute and the exhibits are a really great touch. I enjoyed perusing them. The room itself was small, but cozy, with plenty of light and a seating area. Hotels don’t usually have an overhead light, so I was pleasantly surprised when I flipped the switch. They have standard in-room offerings, coffee/water, but nothing more (no snacks or minibar). I liked that there were mirrors throughout the room and the bed was comfy. The restaurant (Lure Fishbar), was good and vibey. The only drawback was after dinner, we took the rest of our drinks to head to the room and get ready for our next stop and where chased down by a staffer saying the liquor license was only for the restaurant/bar and we couldn’t take our drinks up, which was inconvenient, we had to go back and finish them at the bar. That had never happened to me before. Another thing my husband noted, was that the hallways felt a bit dingy and dark (It’s dark paint and dimmer lighting) and a housekeeping cart sat outside in the hallway all day and never moved overnight. 🤔 Over all, the staff and room were great and the stay was worth the price for the area. It was a 3 minute walk to Starbucks Reserve and the Magnificent Mile.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deanna, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Kameelah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Great place! Our room was very clean. The staff at the front desk was very nice. Our room had a couple of little quirks like the fragrance was a little too strong for me, personally, it was a little too dark, the shower head was broken so the water came out like a stream, Also, the blinds were broken. Other than that, It's in great proximity to the magnificent Mile, lake/canal and the Starbucks reserve which was really nice to walk to every morning. I would consider staying here again!
2-night trip
Verified Hotels.com guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

4/10 Fair

We have stayed at other 21C properties and had exceptional service and experiences, until this time. We seemed to have been an interruption to the front desk staff at check in instead of welcomed guests. After reaching our room with a nonfunctional refrigerator and not stocked mini-bar, we were informed it was due COVID from a few years ago. The last straw was when we entered the attached restaurant, that is independent from the hotel’s ownership, and the staff here asked for our drink and food discounts from the hotel. We never received these vouchers at check in. When asking the front desk at 21C about this, we were again met with sighs and eye rolls as they slapped out our vouchers and abruptly turn away. Never did we hear any staff member offer assistance or apologies for any of these incidents. We have even tried to reach a manager through their website to hopefully allow them to understand and be aware of these behaviors, but have not had any responses.
Scott, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Danny, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Hermann, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jake, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

angie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night family trip
Verified Hotels.com guest review