We were placed in an accessible room that had not been prepared for us. This room should never have been occupied, the carpet in the room was soaking wet from runoff from the shower. There was no phone, chair, coffee maker, or clock. How folks would contact anyone if we had a problem was unknown. As I usually do, I placed my worn underware on the floor by where cloths are hung, they were soaking wet the next morning. There were no clathes hangers for handing trousers, only clip hangers, and if one used these for trousers, the trousers would have been wet. No effort was made on our behalf, although, we were offered a change of rooms but by then we were unpacked and only staying one more night. We reported the problems but except for being allowed to take the desk chair from the lobby, which I had to lift over the bed to get it to the desk, no change. This room should never be rented until the entire bathrooom and shower is fixed so the water from the shower doesn't flow onto the carpet in the room.