Hampton Inn & Suites Chicago Downtown

Ordered a suite, when I went to check in the suite wasn't available, but I got 2 adjoining rooms to make up for it. They were super accommodating, but the breakfast was lacking. All together very good.

I booked this hotel because it said there was a pool. I could have booked a hotel for about $35 less with no pool. We found out that the pool was closed due to construction after walking 2 blocks in the rain and snow from the parking garage ($57 for less than 24 hours). They offered to let me cancel my room but there was no way we wanted to carry our stuff back to the car not to mention the fact that I would have been charged for the parking. They also didn’t have any vending machines and could only offer warm diet soda and water. The hotel would have been fine for adults. The staff was friendly and the breakfast was decent.

They only offered valet parking and it was an extra $59. Very disappointed I was not informed of this before making reservation. Staff was amazing and super accommodating!!

Being remodeled. No vending machine for drinks or snack area. Pool was closed. Bed was not comfortable at all. And there is a big fire station right next door. So all night long you will hear sirens coming and going. You can also hear everyone else's door slam shut. Location is the only good thing. Breakfast wasn't bad either.

The hotel was in a very safe convenient location. However the walls were paper thin and i could hear everything and more than i wanted to from the people in the next room. There was also no way of changing the room temperature.