small room, horrible bed in which you could feel the springs, bad wifi, super unfriendly welcome by the staff when we arrived, not even a bottle of water in the room ('a management decision') etc etc. It was my first booking with Expedia and i was very surprised this was in your collection of hotels. And moreover: we were 2 hrs early after a night flight to Singapore. The room was ready but they charged an enormous amount for giving us access to the room. Contractually that may be correct but it did not feel like a very warm welcome. Never ever again, this hotel.