The Portman Ritz-Carlton, Shanghai

Luxury hotel with outdoor pool, connected to the convention center, near Jing'an Temple

Choose dates to view prices

Where to?

Dates

October 2025

31

November 2025

1 bedroom, premium bedding, pillowtop beds, minibar

In the heart of Shanghai, The Portman Ritz-Carlton offers a luxurious escape with an on-site shopping mall, coffee shop, and international restaurant. Unwind at the sauna or steam room or enjoy fitness classes at the gym; previous guests have praised the helpful staff.

Wonderful

Popular amenities

Pool
Electric vehicle charging point
Bar
Non-smoking
Parking available
Connecting rooms available

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Indoor pool and outdoor pool
Breakfast available
Fitness center
Sauna
Steam room
Self parking
Hot tub
24-hour room service
Coffee shop/cafe
Conference center

For families (6)

Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Separate bathtub and shower
Cable/satellite TV service
Garden

$184 nightly

Nov 23 - Nov 24

Total with taxes and fees

Why we love this property

Luxury city living

Discover the sanctuary of a garden retreat in this luxury hotel nestled in the city center, boasting meticulously curated decor throughout.

Diverse dining options

Culinary choices include a restaurant with international cuisine, a cafe, and a bar. Vegan and vegetarian options plus a full breakfast await.

Sleep like royalty

Drift into dreamland on pillowtop mattresses with premium bedding. Curated decor and blackout drapes set the mood for luxury slumber.

Room options

Check availability for these dates

Tonight

Oct 31 - Nov 1

Tomorrow

Nov 1 - Nov 2

All rooms

1 bed

2 beds

Showing 17 of 17 rooms

Deluxe Skyline View - King

Exceptional

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Blackout drapes/curtains

409 sq ft
City view
Sleeps 3
1 King Bed

Club Skyline View - King

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Blackout drapes/curtains

409 sq ft
City view
Sleeps 3
1 King Bed

Club Deluxe City View - King

Good

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LCD TV

Pillow menu

409 sq ft
City view
Sleeps 3
1 King Bed

Premier Suite - King

Good

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

845 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed

Deluxe City View - King

Very good

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Blackout drapes/curtains

409 sq ft
City view
Sleeps 3
1 King Bed

Deluxe - Twin

Wonderful

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Blackout drapes/curtains

409 sq ft
City view
Sleeps 3
2 Twin Beds

Deluxe City View - Twin

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Blackout drapes/curtains

409 sq ft
City view
Sleeps 3
2 Twin Beds

Club Deluxe City View - Twin

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LCD TV

Pillow menu

409 sq ft
City view
Sleeps 3
2 Twin Beds

Premier Suite - Twin

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

845 sq ft
1 bedroom
City view
Sleeps 3
2 Twin Beds

Club Skyline View - Twin

Exceptional

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LCD TV

Pillow menu

409 sq ft
City view
Sleeps 3
2 Twin Beds

Club Business Studio - Twin

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LCD TV

516 sq ft
City view
Sleeps 3
2 Twin Beds

Deluxe Skyline View - Twin

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Blackout drapes/curtains

409 sq ft
City view
Sleeps 3
2 Twin Beds

Deluxe - King

Exceptional

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Blackout drapes/curtains

409 sq ft
City view
Sleeps 3
1 King Bed

One Bedroom Penthouse Suite

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

Blackout drapes/curtains

1163 sq ft
1 bedroom
City view
Sleeps 3

Two Bedroom Penthouse Suite

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

Blackout drapes/curtains

1928 sq ft
1 bedroom
City view
Sleeps 5

Club Premier Suite - King

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LCD TV

845 sq ft
City view
Sleeps 3
1 King Bed

Club Business Studio - King

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LCD TV

517 sq ft
City view
Sleeps 3
1 King Bed

Similar properties

Pool
Spa
Airport transfer
Free parking

$209 nightly

Nov 18 - Nov 19

Total with taxes and fees

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About the neighborhood

Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040

What's nearby

Jing'an Temple - 10 min walk - 0.9 km
Former French Concession - 14 min walk - 1.2 km
Shanghai Centre - 1 min drive - 0.0 km
People's Square - 3 min drive - 3.2 km
The Bund - 5 min drive - 5.4 km

Getting around

Hongqiao International Airport (SHA) - 21 min drive
Shanghai Pudong Intl. Airport (PVG) - 48 min drive
Shanghai South Railway Station - 10 min drive
Shanghai Railway Station - 14 min drive
Nanxiang North Railway Station - 17 min drive
Jing'an Temple Station - 8 min walk
West Nanjing Road Station - 11 min walk
Changping Road Station - 12 min walk
Train station drop-off (surcharge)
Train station pick-up (surcharge)

Restaurants

‪The Lobby Lounge - ‬3 min walk
‪The Ritz Bar & Lounge - ‬2 min walk
‪Portman's - ‬2 min walk
‪Baker & Spice - ‬2 min walk
‪Beef & Liberty - ‬1 min walk

About this property

The Portman Ritz-Carlton, Shanghai

At The Portman Ritz-Carlton, Shanghai, you'll be just a 5-minute drive from The Bund and Jing'an Temple. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Portman's, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a hot tub. Fellow travelers love the helpful staff. Public transportation is just a short walk: Jing'an Temple Station is 8 minutes and West Nanjing Road Station is 11 minutes.

At a glance

Hotel size

- 593 rooms
- Arranged over 45 floors

Arriving/Leaving

- Check-in start time: 2:00 PM; Check-in end time: midnight
- Express check-out available
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

- Credit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

- No pets or service animals allowed

Parking

- Onsite self parking (CNY 120 per night)
- Wheelchair-accessible parking on site
- Onsite parking limited
- Electric vehicle charging point on site
- Height restrictions apply for onsite parking

Transfers

- Train station shuttle on request (available 24 hours)*

Other information

- Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service

Traveling with children

Children stay free (see details)
Grocery/convenience store
Toys
Baby bath
Lifeguard on site

What to do

Fitness classes
Shopping

Working away

Business center
11 meeting rooms
Computer station
Conference center (60665 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
An indoor pool
Shopping mall on site
Hot tub
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
Lockers available
Banquet hall

Accessibility

Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Portable bathtub seat
Transfer shower
Well-lit path to entrance

Room amenities

Be entertained

Cable/satellite TV channels

Home comfort

Climate-controlled air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)

Sleep well

Pillow menu
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)

What to enjoy

Individually furnished and decorated

Freshen up

Separate bathtub and shower
Hair dryer
Towels

Stay connected

Desk
Phone
Desk chair

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only

Special features

Dining

Portman's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

Cash deposit: CNY 5000 per day
A damage deposit of CNY 1000 will be collected before check-in

Optional extras

Full breakfast is offered for an extra charge of approximately CNY 288 for adults and CNY 144 for children
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Rollaway beds are available for CNY 408.1 per night

Parking

Self parking costs CNY 120 per night
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a deadbolt lock on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Portman Ritz-Carlton

Portman Ritz-Carlton Hotel

Portman Ritz-Carlton Hotel Shanghai

Portman Ritz-Carlton Shanghai

Portman Shanghai

Ritz-Carlton Portman

Ritz-Carlton Shanghai Portman

Shanghai Portman

Shanghai Portman Ritz-Carlton

Shanghai Ritz-Carlton Portman

Portman Ritz-Carlton Shanghai Hotel

The Portman Ritz-Carlton, Shanghai Hotel

The Portman Ritz-Carlton, Shanghai Shanghai

The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

Does The Portman Ritz-Carlton, Shanghai offer free cancellation for a full refund?

Yes, The Portman Ritz-Carlton, Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Portman Ritz-Carlton, Shanghai?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Portman Ritz-Carlton, Shanghai?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Portman Ritz-Carlton, Shanghai?

Yes. Self parking costs CNY 120 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at The Portman Ritz-Carlton, Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at The Portman Ritz-Carlton, Shanghai and nearby?

Onsite recreation at The Portman Ritz-Carlton, Shanghai includes fitness classes. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. The Portman Ritz-Carlton, Shanghai also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near The Portman Ritz-Carlton, Shanghai?

Yes, Portman's offers international cuisine.

What's the area around The Portman Ritz-Carlton, Shanghai like?

The Portman Ritz-Carlton, Shanghai is in Jing'an, a short 8-minute walk from Jing'an Temple Station and 9 minutes' walk from Jing'an Temple.

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The Portman Ritz-Carlton, Shanghai Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room

Location

Service staff

Restaurant

Breakfast

Weather

Taxi

Supermarkets

What guests liked

Breakfast was described as great, out of this world, and had a wide selection of options. (9 reviews)

From real guest reviews summarized by AI.

10/10 Exceptional

Oct 8, 2025

Nice hotel and nice location

Hsiu-Hsiang, 1-night trip

10/10 Exceptional

Oct 10, 2025

Club lounge was excellent.

Louise, 2-night trip

10/10 Exceptional

Oct 20, 2025

Clean and comfortable

HSIU YUAN, 2-night trip

10/10 Exceptional

Sep 9, 2025

Great hotel

Always great to stay at Portman Ritz-Carlron in Shanghai. Great spacious rooms , well equipped gym and nice food.

Michael, 6-night trip

10/10 Exceptional

Sep 11, 2025

Service staff attentive, friendly, welcoming .. makes one feel it’s a hotel of choice in Shanghai.

Yeap, 5-night trip

10/10 Exceptional

Jun 28, 2025

Beautiful hotel with exceptional service and excellent staff

AMIE, 4-night trip

10/10 Exceptional

Jul 3, 2025

always stay here when in shanghai - never disappointed

3-night trip

10/10 Exceptional

Jun 18, 2025

The service was outstanding. Great location, rooms, F&B on a high level. I would definitely recommend this hotel.

Rebecca, 3-night trip

10/10 Exceptional

Apr 23, 2025

Overall a very satisfactory stay , friendly staff with good service, and the property is well located

Chukyum, 4-night trip

10/10 Exceptional

Jun 26, 2025

Location

LUTFU, 6-night trip

10/10 Exceptional

Apr 17, 2025

The staff were extremely helpful and polite. The location is convenient for sightseeing, shopping.

HueiChun, 3-night trip

10/10 Exceptional

Mar 29, 2025

The classic American hotel provides best customer service in Shanghai. The location of the hotel is also brilliant. I really enjoyed my stay.

Ying Hua, 5-night trip

8/10 Very good

Jan 22, 2025

Overall it is a great hotel to stay

Location is good, service good and the breakfast is good

Yuen Pik Cindy, 2-night trip

10/10 Exceptional

Apr 19, 2025

Loky greeted us upon check in, and extended great courtesy and hospitality. A very good check in experience, and the hotel is well located

Chukyum, 1-night trip

10/10 Exceptional

Mar 7, 2025

great location the area is buzzing with life

Mardo, 1-night trip

10/10 Exceptional

Nov 15, 2024

very nice location - staffs were very helpful - breakfast was not bad

8/10 Very good

Jul 14, 2025

Great location

Nice grand hotel, even it’s a bit dated, but very well maintained. Rooms are good size in this location, but the view from our rooms are not great. Breakfast is good, not outstanding though. Staffs are ok, only if you ask something, they will talk to you.

Minghui, 1-night trip

10/10 Exceptional

Apr 25, 2025

As always just perfect, they looked after my daughters amazingly

Lorraine, 1-night trip

6/10 Good

Jun 3, 2025

This hotel is too old!

Diana, 10-night trip

10/10 Exceptional

May 24, 2025

Very nice staff. We are celebrating our 35th anniversary and they had our room decorated and with wine and cake. Thank you Portman Ritz Carlton for a wonderful vacation.

Jacqueline, 3-night trip

10/10 Exceptional

Nov 17, 2024

Great location.

haoxiang, 2-night trip

10/10 Exceptional

Oct 5, 2024

Beautiful hotel, excellent service.

FIONA, 1-night trip

10/10 Exceptional

Oct 5, 2024

Beautiful hotel, excellent service.

FIONA, 1-night trip

10/10 Exceptional

Sep 4, 2024

Excellent stay

Omrita, 5-night trip

10/10 Exceptional

Feb 22, 2025

Lovely stay at this property. Staff were friendly and helpful, and went out of their way to help us with an early check in, and even make restaurant reservations. Rooms were also spacious and clean.

May, 3-night trip