Holiday Inn Express Boston

The bed was okay, the pillows were comfortable. The hotel could use some updating, especially in their bathrooms.

The hotel was nice upon checking in at the front desk. The breakfast, work out room, and elevator were satisfactory overall. But unfortunately, when a person steps out of the elevator onto the 4th floor, he or she is met with an undesirable smell and the room was much worse. If the hotel was asking for advice for hotel upgrade, renovations are in order for the 4th floor and rooms, or find the root cause of the smell and eliminate it.

My stay was great for 2 days. Nice, quiet, and relaxing, the breakfast was the best.

So they have a $50 fee that’s refunded when you check out the Marriott behind them has a $20 refundable fee. The front desk girl was kinda dumb when I was asking questions she didn’t have a straight answer for me.

Most comfortable room and set up but no cups for coffee machine or plastic glasses (or any glasses) for the bathroom. Asked for help desk person brought up 2 large glass water glasses. Room could have been better served with plates etc if you are going to eat there. We had not seen this before and did not know how to handle it.