Hotel Chicago Downtown, Autograph Collection

Hotel was in an awesome location. The only negative thing I have to say about the hotel is the 72 dollar valet charge for parking.

Paid for a king bed. Checked in at 4:15. No kings available. We offered to wait for a king to be cleaned, but were told that there were “Lots of people on a waiting list for kings,”. We very reluctantly took what we were told was a queen. When we got to the room, the bed was a DOUBLE. Very disappointed but we had dinner plans and had to accept the DOUBLE size in order to not be late. Very disappointed....it was an expensive stay and we were uncomfortable all night AND we paid for a king.

Overall the hotel was very nice, great location, right next to House of Blues and close to Riverwalk. The only complaint was the shower, it was really bad, you could not adjust shower head so water came out like pins and needles and stall was so small you could not shave your legs. Really my only complaint, otherwise, great place to stay.

Overall the place was clean and location was prefect for what my girlfriends and I were doing.

Hotel staff were very gracious and accommodating, and our room was clean, comfortable, and quiet. We hope to return and stay at Hotel Chicago Downtown again. The location was ideal as well; we were able to walk everywhere or to take a short can ride when needed.