Palmer House a Hilton Hotel

From Check-in to check out the stay was exceptional.

I have stayed at the Palmer for a couple weeks now. It is a decent hotel to stay, clean, different room options. However, When I first arrived, unfortunately I left a very nice pair of shoes in one of the rooms come to find housekeeping never reported a lost item.. there is till no record of an item left behind from December 27th 2019 to today January 12th.. I am disappointed in myself for leaving them behind and not remembering which room it was since I have stayed in several rooms. I am more disappointed that there is no record of them being found.

Beautiful hotel... lousy weather... incredible Buddy Guy show... amazing city.

When you hear Palmer House, you expect exceptional. My experience was anything but exceptional. While the hotel lobby was historically beautiful, our room was not. I did not exptect the highest and newest, but I certainly did not expect the motel like quality of the old carpet that was buckling or the bubbled paint on the bathroom door. Would not recommend a stay at Palmer House.

I love this hotel and every time I walk into the lobby comment on how beautiful it is. This time we stayed on the executive floor and I thought the food there was just ok. The presentation wasn't very appetizing and the utensils seemed a little spotty. So I don't think paying extra for that access is worth it. Otherwise all was great!