When I booked the hotel I was looking for a comfortable bed, a hot shower and a breakfast buffet. Upon arriving I found that the hotel was being remodeled. Boxes of material were piled up in the lobby, the breakfast area, and at the ends of the hallways ... right outside my room. The room was clean, but the bed was too soft, and the water in the shower was tepid at best. There was no breakfast available due to the remodeling, nor was there a computer or printer available for guests. The one bright spot was their employees. They were pleasant and helpful.
This hotel is under construction, do not offer anything, also very strange that I only saw the receptionist once, when I checked in on Saturday morning, the whole weekend nobody was at the desk, a little bit scary that anyone can just get inside of the hotel, no security at all. Carpet was nasty, very bad smell in the room, shower was broken, and I can continue naming things, I honestly didnât change to another hotel because I canât afford to lose my money for cancellation, but I definitely will not come back here.
1st room no heat. Doors you had to slam shut to make sure they locked properly. 1st room also had no garbage cans. 2nd room receptical had no cover, bedside lamp was rusty, desk lamp wouldn't work and did not have the security door latch.
Good experience overall. Water took a few minutes to heat up, shower pressure kind of low. Wouldnât have made anything in the in room coffee pot. No breakfast as advertised. However, overall nice room and good stay
Check in host was excellent,downhill after that!
Heat never came on, even when we put heat button on and put temperture at 84 only cold air come out of unit, it was so cold in the room could not take a shower. We both are suffering from head colds today. Also toilet paper holding comes out of wall when you try to use it. Sink did not drain had to hold the stopper on with our fingernails. To top it off hot breakfast was out of order? Even the water cooler was empty. Told all this to clerk when checking out.
Many usual supplies were not stocked, staff apologized for not having many things. It was clean and staff very nice. Changed rooms twice because the heaters not working, breakfast was more limited than during Covid days.
Not a great welcome, employee stated that she didnât know if they would even be called the same company because there is so much turnover of ownership.
Room was not very comfortable, doors had holes in them. Not clean
Room appeared clean, the small refrigerator was noisy all night, bathroom exhaust fan didn't work, the beds were hard, the room had ripped curtain and several other small things wrong.
My room didnât get cleaned in the whole week I was there. I didnât get any toilet paper when needed. Limited breakfast options and the service was lackluster.