This hotel has great amenities for family vacation, the restaurant and bar atmosphere are great, but the small rooms are the problem, nobody likes tinny rooms, no AC just heating, no safe, no place for the bags, no amenities kit for the bathroom. Another problem is the front desk team, many of them barely speak English and sometimes have to work as receptionist and sales person for the Nivea store adjacent, this is simply does not work and makes a mess during check in time. One last major problem, you can hear the water for other showers running through the pipes, room 355.
It is sad to see so much money invested in the huge hotel and loose clients for lack of comfort on the rooms.
