Lovely hotel we stay at for the same business trip annually. Comfy beds, modern rooms with great facilities and the most amazing in-room shower & sink area with the best light-up mirror. Love it and wouldn't enjoy anywhere else in Cologne as much.
Nicely decorated, well appointed and spacious room. Good location with lots of bars and restaurants and a quick U-Bahn ride to the centre. Galleys on the 2nd and 4th floor with a coffee/tea station and ironing board is a nice touch.
Self-check in process took longer and seemed to require inputting far more information that usual when a member of staff checks me in. It was annoying after a long day of work and travelling and felt very impersonal. It just seems like a way to cut costs for the hotel and more work for the customer.
Was given the choice between a welcome drink and room cleaning for the second day of my stay. I donât see why it should be one or the other but I chose the celaning service and my room looked barely cleaned the next day with the floor dirty and the bedding looking messy. Again just seemed like another way to cut costs and standard of service.