People who aren't registered to stay there sleep in the entryway or the lobby if they're let in. Heavy drug and alcohol use all around, and I was followed around by one of the guests without my permission!
Book it for 5 days. Spent 30 mins in the room and booked myself another room in a different hotel because this hotel will not refund you if you change your mind due to unclean facilities. This is a non smoking hotel and the room reeked of cigarettes. My suitcase still smells like the room and I was only in it for 30 mins. Absolute worst.
My experience here declined significantly over time. Too many trespassers on the property and sleep in the entryway or on the couch if theyâre let in, most of them drunk or high. Thereâs also a number of residents who behave in ways that compromise safety. One actually harassed and followed me off the property!
Beware. Pictures look good but you will be shocked if your expecting a hotel like environment. Bad check-in customer service. Interesting characters coming in and out at all times of day and night. Also Beware of paper thin walls where you will hear some crazy stuff. Wasn't expecting this type of environment. I booked 4 nights but Ran away after 3.
The customer service was great. The worker at the front desk was very helpful and accommodating. He knew we had traveled from out of town and upgraded us to a 2bedroom suite for no charge. The suite was very nice. We loved the seperate 2 bedrooms and full kitchen and the price was crazy cheap for what we got. I paid $140 for two nigts for a 2bedroom suite. Thats rare to find that price for the great quality! I was super impressed and would definitely return again!
Room was less than to satisfactory. My gf wouldnât even stay with me. Lots of traffic in the parking lots cars coming and making drops and picking up products. Very busy outside and looked unsafe for a women to enter alone.
The fact that check-in ends at 6 pm was not communicated AHEAD of making the reservation. My flight didn't land until 8 pm, and I was charged for the room even though I was unable to even check-in at the hotel. The hotel grounds were falling apart, and it is is a shady part of town. 100% do NOT recommend staying here. There is a reason it was on the cheap end.
Even after constant messages to the hotel about our late check in due to flight and rental car delays, they didnât bother to let us inside and we were standing literally outside as a family early morning.
They charged the stay price on top of this and didnât take any of our calls to speak. Horrible service and would never have anyone stay at this hotel.
Where in the world the hotel lobby closes at 5pm and open at 11am? Seriously?