We stayed for my husband’s 30th birthday last week. This was one of the most luxurious stays I’ve experienced.
The staff/service - Absolutely amazing. Our train arrived very early in the morning (long before our check in time at 3PM) and they were SO accommodating. We were greeted with a cold beverage and they allowed us to drop of all of our luggage to be stored safely so we could kill time without lugging it around town. They also got our room ready as fast as they could, hours before check in, and gave me a call to let me know we could head to our room early where our luggage would be waiting for us. We were shown to our room and given a brief tour of everything. Every single staff interaction was kind, and helpful, and I kept telling my husband that the service was so wonderful I felt like if I dropped something I member of the hotel staff would appear and catch it before it hit the floor. They even sent a bottle of champagne and the most wonderful hand written note up to the room while we were out to wish my husband a happy birthday.
The room - The room was INCREDIBLE. We stayed in a Junior Suite and everything was spotless and luxurious. From the large fluffy towels, to the soft and comfortable bed, to the shower, to the unbelievable personal bar, it was the most amazing way to end a long and exhausting trip.
Location - Perfect. Could not be any more convenient.
DO & CO Restaurant - This deserves its own review entirely and I will be leaving one. AMAZING.