We stayed in the handicap suite. The toilet was way too low for us, and anyone with a wheelchair would have it okay, but for us it was very hard to reach the toilet! There were, however, plenty of bars to use to get down and up, but the problem would be completely solved for all by installing a much higher toilet. The hotel location, however, made up for any inconvenience as it's right in the heart of the OLD CITY with access to all it has to offer. The staff are excellent and helpful, and the morning crew were so cheerful and helpful.