Firenze Hotel Berchielli

Hotel maids stole expensive jewelry and the management didn't care. Very bad service

We just spent nine nights at this hotel. We had two rooms facing the arno and they were quite lovely. You could see the ponte vecchio easily from our room. You can open up the large windows and hang your head out and watch the goings-on outside. This hotel had a very good breakfast – they even put cute designs on the top of your cappuccino which my teenagers loved! Would have liked a tiny bit more variety in the breakfast offerings however – it was the same thing every day and although there were a lot of choices I was looking for something different by the fifth day! We were at the hotel in April and opened up the window each night too cool our room. There was an air conditioning control in our room and our kids rooms but we couldn't ever tell if they were working. It was April and 75 by day and 50 by night – so the window cooled the room nicely. We should've asked the front desk about climate control but we did not so not sure if it worked or not. One thing to mention-the street in front of the hotel (just like most of the historic Florence area) gets a lot of foot/ car traffic (people walking home from their nights out talking really loudly). We slept with earplugs in our ears every night due to the window being open. The hotel itself was very quiet from within – any noise was only from the street. The front desk was very helpful with anything you needed. Bathrooms were a very high-quality, clean and comfortable. Beds very comfortable. Wifi was OK. I would recommend!

Great location although it was difficult to drive to. They have offsite parking but it would probably be best not to drive to hotel. That being said we had a room with a view of the river and near many attractions. Breakfast was okay but when I left the room with a banana, I was given a hard time by a staff member.

Great location, really nice hotel, no complaints.

Located just next to the river so you gotta see the lovely scenery everytime you leave or come back to the hotel. The hotel is kind of in the middle of the whole city and you can walk easily to all major spots. Room condition, hotel amenities and services are all on the average side. You get what you have paid for.