Charming well kept suite in Port Douglas.
Place was great. Location couldnât be better. Seems to be a new standard but I donât like the personless check in. Parking underneath
Convenient,central to what we wanted the only draw back the reception area was not staffed, so if you wanted information about tours etc there was no one to ask and no direction on how to contact anyone for assistance more information on how to contact staff in Port Douglas would be helpful other wise a pleasant stay.
The mould smell in the room was so bad that it kept me awake. This was absolutely terrible. There was no-one on reception or on site as we were guided by a notice to go to another property. There was less than half a toilet roll with no spare for our 2 night stay. Horrible experience for such a nice town. Would not recommend to anyone
Had to change rooms after 2 days, as the room directly below us was being renovated & the kack-hammers were unbearable.
Then on the second last day we had no hot water, fortunately it was in a heat wave, so a cold shower was actually welcome