Lifestyle Tropical Beach Resort & Spa All Inclusive

Great time, the room could have used updating, the view from the room was supposed to be ocean view, you could see a little the ocean through the trees. Food was ok, the service was great and it is a great location. A little bit of a hard sell when you first get there.

Overall our experience was good. The rooms were in okay shape, beds were not very comfortable, but for the amount we paid we felt we got a good value. Food options were great and staff was accommodating. The hotel is not a 4 star quality... more like a 3.5, but for the price, we enjoyed ourselves.

Terrible service. My reservation was cancelled as I arrived a day late ( even though I emailed the hotel twice and had a confirmation of the changes I made). I had to spend half an hour on skype with hotels.com trying to rectify everything. I also bought additional hotel day and requested merging those two prior and on arrival. Filled in the documents twice. Still was asked to leave a day earlier and there was no record of it... Anyway, while the cleaning ladies were lovely to us the rest of the staff’s behaviour was appalling. Hostile or sexually inappropriate. The first day we were forced into a 4h welcome trip that tried to coerce is into buying shares of the hotel by showing us presidential and royal suites as well as beaches and clubs we were not able to assess as basic guests. The tour guide kept on saying how low and unattractive our yellow bracelet status is. Kept on asking about our credit card allowance and didn’t stop the tour even though we felt sick and hit and jet lagged and asked him to take us back to our hotel.

All the restaurant were booked as as we had just arrived. Was able to enjoy buffet in two different locations...been here every other year since 2013...i notice no more bourbons except if you are member...superior rooms is ok room, nothing fancy.,.the hot water for shower is set at an temputure ...not much to do...