10/2 Rossz
2023. május 24.
Bad Hotel
the hotel is OLD and crowded, food is not really good. the room is dirty, lot of cockroaches and insects. no electricity when we checkin in our room. muddy smell.. we book at Occidental Caribe, Family room. So expensive. we expect a good room, but when we arrived the room is not prepared, muddy smell. no electricity. Then I requested to Suite room, no refund has been given. Suite room is lower price than family room.
A Spanish Speaking guy want to enter our room at 2am, KEEP ON banging our door hotel, I keep on calling the front desk, so long to answer. my family are scared, very noisy Hotel at the lobby, they should held the party inside the bar not in the ground open space, we can hear the chaos and noise outside
Our security is at risk, Drivers of the van are reckless.
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