10/2 Rossz
2024. november 29.
WILL NOT BE BACK!! Beware!! Read whole review!
Our first room our first night there, was super hot and the air conditioner didn't work. We told the front desk and he said he would have someone fix it. We got back that evening and it was still not working and neither was our key. We went back down to tell him and he cane up and messed with it a bit, called someone then, offered us a new room.. We agreed and moved to a new room. That night, our daughter was laying on the couch and seen a bug on her pillow, we looked and it was a BED BUG!! We called the front desk, he came up an looked and offered us yet another room.. We agreed and moved to another room, bought spray and sparayed everything down and washed everything we had with us. Our daughter had bites on her!! The AC barely worked in the new room but we made due and had no other critters. We had to stay, we were here to watch our daughter march in the parade and all other hotels were booked!! Our fried who stayed in this same hotel had rat droppings all over and her 3rd night there her daughter and her found a dead rat in their room along with a live one.. After all of this, the offered to refund me for one day!! We stayed 5, spent money on sprays and creams for our daughters bites and had to wash all of our stuff!!
Hitelesített utazó
5 éjszakás családi utazás
Hiteles Hotels.com-vendégértékelés