The hotel is very run down. There is no computer to assist with speedy check in. The front desk attendant had to call someone who could give details about my last minute reservation. The hotel seems to bring in locals who rent the spaces. It's located on the oceanfront but the hotel is dated ... a little grimy, dated furniture... no frills spot. The bed linens were not spotless. Pros- the wifi television and the AC. The floors seemed spotless/dustless.
The oceanview by the pool that customers can jot use.The staff all were very polite and welcoming up are arrival .However the tv works off of wifi which trips out but than it stays on.While over those .While Attemping to not make a big deal and not bother staff we wake up to bites all on us in we had double beds.I told mgt that told me i book thru a site so they will handle it as they hadnt been paid yet for my stay.I booked online.It took a few hours but i got a different room and the mgr paulette offered to reimburse for benedryal so I felt like this is a good place to stay thinking when problems arise if any issues you would think they can handle it properly .I show her a video of a bug itook crawling on the dresser it was alot at one time but they are very tiny.So long story short woke up in new with bites not giving it another try check out asap.I told miss Paulette i want a full refund i understand mosquitos but i do not wanna sleep no where im getting bite up and than everyone acts like its not something other than mosquitos.Those beds mattress must need to be steam cleaned or replaced cause there are inly a few bugs that bite while you ate in a bed bed bugs ,dust mites etc .If they can find whatever is biting in the bed and get rid of it, fix the pool and the wifi this would he one of the best hotels and they could get more on a there daily fee .
Property is aware of issue changed my room at fost told me to deal with Expedia since they havent even been paid yet mgr paulette spoke with owner whim never wanted to speak with me
Been going there for years, big rooms, ocean view balconies, plenty of furniture. May lack some of the refinements of hotels that are over double the price, but its great value with easy access to shops, restaurants etc. Not for people who want all-inclusive.
False advertising. The pool is not working and the damage is extensive. It clearly hasn't been working for a long time and doesnt seem like it will be up and running again any time soon. The concrete ocean access also isn't maintained. Really none of the common areas of the property are being repaored or maintained. I think if they were honest about the state of the grounds and priced the place accordingly it wouldn't be so bad. The room and furniture was outdated but it big with an amazing view.
It's a perfect place for photos and has great views but they take forever to check u in, beds are old and uncomfortable ac either doesn't work or doesn't turn up or down, shower also doesn't work but probably was the room i got,paid for breakfast when i was booking but they wanted me to pay again, pool isn't available and the beach is locked off , it's an amazing spot but all they need to do is fix and clean up the beach and that would help, with all that said the view was amazing give them that
This is just my honest review with no bad intentions. The pros of this hotel: location is great right in the center of town by the ocean but far away enough from the noise of the busy streets. The staff is the some of nicest and most respectful people Iâve ever met. The view from the room with the balcony is awesome, AC and WiFi worked good. But thatâs as far as it goes.
The cons: the hotel is very and I mean very dated. This hotel isnât more than a 1-2 night stop over. I wouldnât recommend for a long vacation stay. In my honest opinion I think the rooms shouldnât cost more than $45-50 a night. The furniture is very old, the rooms need to be renovated. Pool was closed off and looked like it hasnât been functional in years. This hotel needs a serious investor with serious money to renovate this property. If this property gets all modern updates it would be a gold mine. It would take a few hundred thousands or even millions to bring this hotel up to modern standards.
I really wish the property the best in the future but I donât know how much longer they can hold on at this rate.