Habitude de venir dans cet hĂŽtel mais aujourd'hui il y a un gros problĂšme d'accueil que ce soit le soir ou le matin. Musique Ă fond, aucun bonjour. Sinon les chambres et le pdj sont tres bien
We checked in and the man at the desk was not sure what to do. He was not sure what to do on the computer. However we got the key and went to the room. It was small but clean.loved the A/C.
At breakfast they were boiled eggs. Asked for fried eggs or an omelette said no. Crepes were cold. The three bottles of cold water only. As the days went by two bottles and even no water in them. Staff asked me to go get water from the front desk. The staff at the desk said go ask the kitchen staff. My wife got water after asking in English. The next day an out of order sign for the water. The lift stopped working the next day on Saturday of our stay. On Monday asked in the morning and the staff at the front said yes it will be fixed today. We returned and was told in three days time it will be fixed. I asked about bringing our luggage down when we check out and was told will be helped with it. On the day of check out. The front desk staff refused to help or ask any staff to help with the luggage. One of the kitchen staff eventually helped on her own will. Asked about a manager and said will be in at 9. At 9 spoke to the Assistant Manager. She didnât say sorry. Just said will talk to staff. We stated the lift was priority one but looks like it was not for them.