The facility run out of water on the 22nd of September, and I was not informed. In the morning of the 23rd of September I found out that the hotel is empty and the majority of the clients relocated at other hotels. I was offered to move to a hotel in Dortmund, about 65 km away from Munster. Despite insisting that I am on a business trip and I can not go to Dortmund I was told that no other hotel in the city has free rooms. That was not entirely true, as I booked myself (using Expedia) a room at Ibis hotel for the remaining 2 night. I was told that I will be reimbursed for 3 nights, but so far I did not receive any compensation. This was a very bad experience and I will not recommend this hotel to anybody.