We checked in late and the lady was on the phone the entire time. She only gave 2 adults 1 room key and did not explain the breakfast package we paid extra for. The lady at breakfast was supper helpful and explained it to us. She was professional and busy seemed to be short handed as it looked as if she was doing 2-3 jobs at once. Overall stay was great, room was clean. Loved having a Keurig and bottle of water in the room.
The breakfast, that was purchased, was not explained during the check in process. Nor were the hours of the breakfast provided.
The furniture in the room was very worn. The room was clean.
When we did go to breakfast the next morning, it took a half hour to be waited on & served.
The customer service was amazing the front desk lady was super sweet and the breakfast was better than any restaurant. It was definitely worth it. Everyone was so nice and helpful . Will stay there again .
1st floor room, carpets were dirty and smelled like they were moldy/musty. Breakfast was poor, very few items were actually available. Pool was closed repeatedly and I was forced to check out early and move to a different hotel
We stayed 3 nights. The room was clean, spacious, and the staff were incredibly friendly. My only complaints are 1. The water pressure in the shower was terrible. 2. The sofa is not for plus size people. It was not comfortable at all. Overall I enjoyed my stay, I would stay again if only for one night.