I have stayed here many times before when visiting URI but will find another hotel from now on. The mattress was more of a cot, completely uncomfortable, sounded very old - if you moved it made a ton of noise, thin, creaky, had to sleep on pillows. I asked the front desk to move me or change the mattress and they said there was nothing they could do. The blackout shade would not open, so the uncomfortable room was in darkness. Again, called the front desk and they never sent the person they promised to fix it. Very disappointed.