Holiday Inn Manhattan 6th Ave - Chelsea

Friendly staff during the day and night. The room was not modern as others have stated however everything worked great and was very clean so no complaints here. Its in a great location with many restaurants, stores, and train entrances nearby. Also Madison square park is a quick walk too. I recommend getting a room with a view. We enjoyed seeing the empire state builing along with others lit up every night.

Everyone knows that a hotel gives you the worst room when you book through a booking site and not directly... but this was just too annoying to not comment on. I booked a one night stay and have been here before. I wake up this morning at 7:15 and there are no coffee cups for the coffee maker. No problem, I figure I'll just call and get some brought up. Front desk says they are alone and no one can come up. I say ok, and didnt want to go 24 floors down to get it myself. I take a shower and realize there is no hair dryer. Was ripped off the wall where it should have been. I call the desk and say I will come down and get the cups and the hair dryer but they say that someone just came in and will bring it up. 20 mins later, no one comes. I call the desk, no answer. I start drying my hair by hovering over the room heater set to high (in the middle of July) because I am desperate and have to get to work. after 30 mins it someone delivers the stuff finally. Staff was all nice and it wasnt their fault, but this stay was not good. The bedsheet was OVER the comforter, the tissue box had crumpled tissues to look like a flower on top, but the "flower" was a different color tissue form the box. That means it is a re-used ball of tissue- which is gross. "You get what you pay for" usually applies but I get a hotel every 2 weeks in NYC at this cost and "what I pay for" usually gets me more. I shouldn't be drying my hair over the room air conditioner.

There are 2 ice machines in the entire hotel and it was just our tough luck that they were out. There were problems with the air conditioner and the television. Generally, a place that does as little as they can and badly run.

It was OK

Shower didn't work and couldn't get a different room.

The y took my money held it up also

I was unsatisfied the whole stay. The bathroom was disgusting. I will not be returning.

So far good.

My stay was not good at all and I’m very dissatisfied all this money I’m spending to be unsatisfied on my stays here at the holiday inn