Karon Secret Cliff Resort Phuket

I have stayed at this hotel 3 times...out of the 50-60 hotels i have stayed at in Phuket, this is my favorite. ...great hotel, great facilities, great staff....I will be back next year.

Overall a good hotel, this would be a 5 star rating if the following items were resolved. The hotel is located a taxi ride for 300 Baht (for 3 people) from nearby Patong and Karon, though the hotel offers infrequent free rides to both (a couple of times a day). When we arrived, we realised we left something in the vehicle that dropped us off, prompting us to try and locate the vehicle: long story short, the staff were unhelpful when we were trying to find them - they even charged us 120 Baht to use their phone when we were clearly in distress. The room is clean and nice, though the air conditioning was struggling to keep a reasonable temperature. A power cut occurred for several hours during our stay, making for a sleepless hot night. Three of us stayed for 3 nights - and it coats extra to have 3 than 2 - but the hotel didn't provide 3 of everything (cups, glasses, tea, coffee) so it's unclear why they'd charge more.

resort is beautiful, the only problem is we paid for an ocean view deluxe room but the view was all blocked by the large trees so we didn't have any views of the ocean at all. it would have been the perfect view of the ocean without the trees blocking the view. most of the rooms w/ ocean view are blocked by the large trees so it shouldn't be considered ocean view rooms. my suggestion to the resort, CUT DOWN the large trees in the back; it blocks the ocean view. all the actions/shopping/restaurants are in patong; resort should offer free shuttle services to patong; taxi/tuk tuk costs about 300 baht each way to patong which is very costly if staying for more than a day or two.

they gave me a very nice bungalow close to the reception

We loved this hotel, there were beautiful views, great service and spacious rooms. This hotel is a ways from the beach and town but was just what we were looking for. Breakfast was great!