Hostal Castilla II

Very good

The beds were comfortable and the water in the shower good. The electric socket next to the bed was coming out of the wall. We were on the inside courtyard and the room felt a little stuffy. But the location was perfect, near Puerta del Sol. Lots of fun places within walking distance. It worked for us.

Great location right off Plaza Sol, clean hotel. Bathroom was very large in our private. Not a lot of light in hotel room due to very small windows but great value.

This place is convenient and what I’d expect for the money. It could use some updating but for a few night’s it’s alright. The check-in for us was across the street but we found our way and manage to get all checked in after arriving late at night. It’s quiet, almost eerily quiet, in the hallways and a key card required to enter each floor.

Wonderful location in the buzzing heart of Madrid. CASTILLA II was clean and comfortable with a basic ambience. Service was excellent.

Very nice hotel close to centre

The hotel is conveniently situated. Easy access to shops, restaurants & bars. However, the staff on duty on our arrival is very unfriendly, rude and overly unhelpful. He stood by watched me go back and forth for about three times to get my luggage from the entrance to the hotel and later to my room without offering to help. His attitude stinks like a bee.

Very centric and safety

Great great location! Small rooms but v3wry clean...

We had the worst experience in this hotel, at 4am at night while sleeping, someone opened our hotel door and tried to enter the room, as in, their keycard unlocked the deadbolted door and the door opened, whether this happened by mistake or intentionally we don't know. We yelled at them and they left. We barricaded the door and tried to go back to sleep. Next morning receptionist did not want to believe me and said I might have imagined this, but we, 2 people in the room both saw this. She said they would check the electonic lock records and get back to us, we have not heard back.