Best Western Plus Hawthorne Terrace Hotel

Great hotel, great location. Was in town for a Cubs game and cant beat the location. Easy walk to Wrigley Field, neighborhood is great!

Great location and a great hotel

Staff overall is very friendly, and the hotel is clean. But - they did not tell us there was a charge for parking until we checked out, and now that I’m reviewing my credit card statement, I see two random charges from there that they cannot explain, one for $50 and one for $76. They agreed to take off the charge for parking, and they said the deposit should have dropped off by now, but they have not. Additionally, the elevator door opens and closes randomly before it moves, so we took the stairs almost every time.

Great location; within walking distance of most popular attractions, especially Wrigley Field. Plenty to do in the area. Restaurant and bar options are numerous. Close access to the “El.” Complimentary breakfast is good but serving area is small and cramped when more than three or four adults are getting their food. Room is spacious and clean. Staff was friendly and helpful. Bed should be replaced with a more comfortable mattress. Rates are high; probably because of this hotel’s sweet location; adjoining neighborhoods are charming. I would stay here again. I felt very safe.

The bed was way to hard, along with the sheets and blankets.