Villa Tortuga

3.0 star property
Beachfront hotel with outdoor pool, near Artisan Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa Tortuga

On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, open 9 AM to 6 PM, pool umbrellas, sun loungers
Point of interest
Terrace/patio
Point of interest

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Free parking
  • Non-smoking

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Double Room

Highlights

Balcony
Individually furnished
Air conditioning
LCD TV
Hair dryer
Private bathroom
Deep soaking bathtub
Wardrobe or closet
  • 269 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Balcony
Individually furnished
Air conditioning
LCD TV
Deep soaking bathtub
Private bathroom
Wardrobe or closet
Iron/ironing board
  • 237 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

Highlights

Balcony
Individually furnished
Air conditioning
LCD TV
Deep soaking bathtub
Private bathroom
Wardrobe or closet
Iron/ironing board
  • 237 sq ft
  • Beach view
  • Sleeps 3
  • 3 Twin Beds

Superior Triple Room

Highlights

Balcony
Individually furnished
Air conditioning
LCD TV
Hair dryer
Private bathroom
Deep soaking bathtub
Wardrobe or closet
  • 269 sq ft
  • Beach view
  • Sleeps 3
  • 2 Double Beds

Standard Single Room

Highlights

Balcony
Individually furnished
Air conditioning
LCD TV
Deep soaking bathtub
Private bathroom
Wardrobe or closet
Iron/ironing board
  • 237 sq ft
  • Beach view
  • Sleeps 1
  • 1 Double Bed

Superior Single Room

Highlights

Balcony
Individually furnished
Air conditioning
LCD TV
Hair dryer
Private bathroom
Deep soaking bathtub
Wardrobe or closet
  • 269 sq ft
  • Beach view
  • Sleeps 1
  • 1 Double Bed

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At a glance

DONE

Hotel size

    • 292 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free babysitting
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in public areas*
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Reviews

5.6

4.8/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Poor

The only asset of this property is that it is in front of a beautful beach
2-night family trip
Verified Expedia guest review

4/10 Fair

Viktoria, 12-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

Tamara, 7-night trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

2/10 Poor

Cucarachas en loos platos en el comedor.no abia agua caliente
Yosniel, 3-night family trip
Verified Expedia guest review

4/10 Fair

Anne, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Negative The resort is very tired and felt like it was run on a shoestring ‘Superior’ Room needed updating/decorating as there were lots of stains and marks on furniture Hand towels only and not changed daily. No towels one of the days as the linen van hadn’t turned up No hot water in the bathroom Food appalling, tasteless and dining room staff unhelpful Pool area and beach were dirty with lots of cigarette ends, discarded cups and no-one cleaning up Positive Near to bus stop into the town for other restaurants and food Nice big pool and decent sun loungers Good size balcony/patio
Tracy, 1-night romance trip
Verified Expedia guest review

6/10 Good

For the price you pay it is absolutely fine. Could do with being cleaner especially the toilets in the public areas.
3-night family trip
Verified Expedia guest review

2/10 Poor

It was dirty with, the lights did work, it smelled terrible, I will never go again
Ricardo, 1-night family trip
Verified Expedia guest review

4/10 Fair

Yes it’s all inclusive… But ask yourself, do you really want what’s included? This resort is appallingly basic. During my stay here, the forest ran out of beer, no toilet paper was provided in my room, and most of the items on the buffet were cold and inedible. I do not mean to sound negative, but this hotel is in dire need of a new chef. I have travelled to over 100 countries, and this hotel had the strangest assortment of low-quality food imaginable. I have travelled to over 100 countries, and this hotel had the strangest assortment of low-quality food imaginable. Shockingly, they even got breakfast wrong, serving sulphurous eggs and mystery dishes, along with dry and hard fruit. My orange and grapefruit slices had not any ounce of juice and ham, and we’re like chewing cellophane. The papaya was like eating carrot sticks. The sole saving grace of this hotel was at immaculate beach, which was indeed beautiful. Cocktails were in great supply, but each bar had a confusing assortment of beverages and not every drink was available at every bar. The pool area was clean and the resort was generally in good condition, and the room was comfortable enough. Service was absolutely horrendous, and after inquiring about a lost item I was repeatedly hung up on by reception. Just seem more like an annoyance to the staff than welcomed guests. You get what you pay for. This property is best avoided at all costs.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Two major things that I dislike was the fact that 99% of the male staff hit on me. I was traveling solo and single. It is extremely inappropriate to have any male especially hotel employees ask me out or insinuate any sexual interest or even follow me around as trying to have a conversation that ends up in asking me out. The other was the fact that there were flies in the food in the buffet area. I only ate what I was sure would not make me sick. Plus the food exhaust was a joke. Buffet was smoky and I smelled terribly even time I left it after lunch or dinner.
Melissa, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

La estancia fue muy placentera buen servicio buena comida todo acorde a un hotel de su categoría.
Osmel, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Hotel vieillissant. Chambre très spacieuse.
Marie-Ange, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lo que parece..
Angenehmes Klima, Charme der 70iger, wundervoller Seeblick.Leider zur falschen Zeit dort gewesen, 2 Tage vor Cuba shutdown/ Covid19.Die dortige Reiseagentin vom Hotel ist die typische ich 'Mosquita muerta' gewesen, viel BlaBla, wenn es Ernst wird nicht mehr anwesend und am liebsten noch schnell etwas Schwarzgeld einnehmen. Hoffe, Fidel entfernt die faulen Äpfel aus dem Korb Hasta siempre
markus, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Buen buffet, playa privada espectacular. El servicio de bar excelente, los miércoles tienen un evento especial con músicos, comidas y bebidas típicas cubanas. Todas las noches hay shows (. Baile y música en vivo). Tiene actividades, juegos de mesa, clases de baile. El personal del bar es muy amable. Sin embargo las instalaciones requieren ciertos arreglos, por ejemplo en nuestra habitación se dañaba constantemente el inodoro, aunque lo arreglaban volvía a fallar. Y teníamos que ser muy insistentes en la recepción para que nos solucionaran el problema. Sugerimos que eviten la utilización de vasos plásticos desechables , ya que la gente es muy inconsciente y los dejan en playa contaminando el mar . Para esto podrían más bien dar a cada huésped un vaso plástico más resistente y que esté sea utilizado durante toda su estadia., O podrían vender vasos o termos para el consumo de bebidas en la playa y la piscina.
4-night romance trip
Verified Expedia guest review

6/10 Good

Lo mejor ell mar. Los servicios y comida pésimos.. La comida realmente mala. Piscina con algas. Poca variedad en los tragos. Baños sin cortinas o mamparas.
Osvaldo, 3-night family trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

2/10 Poor

Buenos no me gusto q en primera las habitaciones no tenia agua caliente tasa sanitaria q no descargaba cortina de las habitación rota y sucia en mesa bufe las comidas malisma no habia ni cubiertos q tuve q me dieron uno q esta en otra mesa si lavar servicios malismo no le recomiendo a nadie a pasar su vacaciones el salon sucio ect
Luvia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

Juan Pablo, 6-night trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review