8/10 Very good
Zo easy to check in, clean rooms and enough toerist. And in a beatiful place! We are very content!
Jan
Jan, 1-night trip
BERG & BERG Hotel - Hellbühl Self-Check-in
Neuenkirch hotel with restaurant
BERG & BERG Hotel - Hellbühl Self-Check-in puts you within a 15-minute drive of Chapel Bridge. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails.
Good
Popular amenities
- Pet friendly
- Free parking
- Free WiFi
- Restaurant
Main amenities (3)
- Housekeeping (on request)
- Restaurant
- Banquet hall
Feel at home (5)
- Private bathroom
- Television
- Free self parking
- Soundproofed rooms
- Hair dryer
Room options
Check availability for these dates
Standard Single Room
Very good
Highlights
Soundproofed
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Wardrobe or closet
- 129 sq ft
- 1 bedroom
- Sleeps 1
- 1 Large Twin Bed
Comfort Single Room
Highlights
Soundproofed
Flat-screen TV
Private bathroom
Hair dryer
Wardrobe or closet
- 140 sq ft
- Sleeps 1
- 1 Double Bed
Standard Double Room
Highlights
Soundproofed
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Wardrobe or closet
- 140 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Standard Apartment
Highlights
Separate dining area
Separate sitting area
Soundproofed
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
- 248 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
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About the neighborhood
Ruswilstrasse 4, Neuenkirch, 6016
About this property
BERG & BERG Hotel - Hellbühl Self-Check-in
BERG & BERG Hotel - Hellbühl Self-Check-in puts you within a 15-minute drive of Chapel Bridge. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails.
At a glance
Property amenities
Room amenities
Frequently asked questions
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BERG & BERG Hotel - Hellbühl Self-Check-in Reviews
Good
7.6
Cleanliness
6.0
Amenities
6.8
Staff & service
7.4
Property conditions & facilities
10/10 Exceptional
Bus to old town just a few steps away, about 20-25m. I couldn't have my smartphone set up, but created a local card, easy to use.
Robert
Robert, 2-night trip
10/10 Exceptional
Our room was
Marcella
Marcella, 2-night trip
10/10 Exceptional
Restaurant staff were amazing! Hotel rooms are very hot & the beds very uncomfortable, but it’s one of the cheapest hotels you can find in Switzerland that isn't an hostel! Bathrooms are nice too for the place. Transportation is easy via bus that comes every 30 minutes.
Adithya
Adithya, 10-night trip
10/10 Exceptional
Nice stay, on the go to next step
Nice and calm, selfcheckin was easy. No breakfast but bakery nearby, and coffee in the room.
Fridge and cooler available, full kit hen and dishwasher.
Nice restaurant in the same building
Tommy
Tommy, 1-night trip
8/10 Very good
Short stay in Lucerne
Perfect place for one night. The room temperature was indeed cold as mentioned by other guests. Generally everything else was great.
Thomas
Thomas, 1-night trip
6/10 Good
Self service check in did not work even after the room was supposed to be ready. Did not recieve any code to my room. Luckily the nice staff helped me check in over the phone. The bathroom smelled like sewage. Well cleaned room and nice touch with the complimentary toothbrush and paste.
Marius
Marius, 1-night trip
4/10 Fair
Wifi signal is very poor and most of the time is out of reach
Manrique
Manrique, 1-night trip
6/10 Good
Self-checking is horrible.
Ganesh
Ganesh, 1-night trip
2/10 Poor
“I would rate this hotel zero stars if I could. My experience was very disappointing. The room was extremely cold, making it uncomfortable to stay in. Additionally, the check-in process was complicated and frustrating. Overall, I was very unhappy and would not recommend this hotel to anyone
Kujtim
Kujtim, 1-night trip
2/10 Poor
The first room option we were given (W001) was located in the basement, musky smell, smaller basement windows facing parking lot and trash bins. Second room offered as an option, both windows faced a brick wall. Again, enclosed smell and overall questionable cleanliness. Online check in was annoying after a long day traveling however, staff located off site were friendly and trying to be helpful. Staff onsite were hard to decipher, not helpful due to language barrier. Overall, the main areas of the hotel were not clean nor inviting.
I would highly recommend to stay away from that hotel.
We left after seeing our second option as a room and stayed at Continental Park in Luzern which was great! A little spendier but totally worth it!
Maud
Maud, 1-night trip
2/10 Poor
Das Zimmer war okay, hingegen das Bett und das Bad ein unmöglicher Zustand. Im Bett habe ich die gesamte Federung gespürt - die Matratze war / ist durchgelegen.
Die Dusche ist nur geeignet für ganz schmale Personen, gerade konnte ich nicht hinein. Musste seitwärts und dabei den Bauch und den Po zusammendrücken.
Kaffee oder eine kleine Maschine dafür war nicht vorhanden. DAFÜR stand aber gottlob eine Flasche Wasser auf dem Tisch.
Sorry für die Beurteilung, aber was wahr ist sollte auch geschrieben werden.
Meine Enttäuschung war sehr gross.
Christel
Christel, 2-night trip
2/10 Poor
Kein Föhn funktionierst Fernseher ohne Verbindung. kein Frühstück kein Snack und kaltes Zimmer zu hinderst ohne Lift nebenan lautes Konzert.
sigrid
sigrid, 1-night trip
10/10 Exceptional
Parkplatz direkt am Hotel
Ingo
Ingo, 1-night trip
6/10 Good
Ein Frühstück wurde nicht angeboten. Parken war in einer Seitenstrasse möglich.
Volker
Volker, 3-night trip
8/10 Very good
Mange, gratis p-pladser, fleksibel og nem selv-check in, pæne, rene, stille værelser, eget bad, gaver på værelset.
Gunnar
Gunnar, 1-night trip
8/10 Very good
Even wennen aan het systeem, maar ging prima! Lieve personeelsleden en eten was heerlijk! Ook niet duur.
Jan
Jan, 1-night trip
2/10 Poor
Site à ne pas RECOMMANDER !!!
La confirmation de la réservation n'avait pas été effectuée,donc aucun code d'accès.Celle-ci a été envoyée par mail après notre arrivée !!!
SANS L'AIDE D'UN CLIENT(suisse) de l'hôtel, nous n'aurions pas pu obtenir notre chambre.
Première et dernière fois que je réserverai avec hôtels.com
Nous constatons qu'il y a eu beaucoup d'erreurs dans la gestion de la réservation.
DECEVANT, LAMENTABLE,déhumain, FADE !!!
Trés mauvaise expérience.
Anne-Marie
Anne-Marie, 1-night trip
8/10 Very good
Lækkert hotel men ekstremt dårlig indtjekning
Anette
Anette, 2-night trip
8/10 Very good
Correct, sans plus
L’emplacement est agréable, le parking est pratique, le lit est correct. La chambre et les sanitaires étaient assez petits. Pas de climatisation. Procédure de check-in/check-out un peu fastidieuse. Plusieurs points qui témoignent d’un entretien et d’un ménage un peu bâclés. Dommage.
Antoine
Antoine, 1-night trip
6/10 Good
Troppe zanzare e mosche…molto caldo
paolo
paolo, 1-night trip
8/10 Very good
Bien et tranquille
Bon séjour....tranquille sauf un soir un peu bruyant, normal une petite fête à côté mais raisonnable....
Pascal
Pascal, 2-night trip
2/10 Poor
Man könnte nachts nicht schlafen, wurde laut auf dem Balkon gefeiert. Da keine Rezeption vorhanden ist gab es leider dafür keinen Ansprechpartner. Hatten eigentlich das Hotel als Zwischenstopp gebucht. Zur Ruhe kamen wir leider nicht, hätten lieber im Auto geschlafen da wäre wenigstens Ruhe gewesen und Geld hätten wir auch noch gespart. Nie wieder
Ramona
Ramona, 1-night trip
6/10 Good
hôtel moyen mais personnel très sympa et restaurant correct. dans la chambre, pas de rideau aux fenêtres pour obscurcir. route très fréquentée donc bruyant.
Patrick
Patrick, 1-night trip
6/10 Good
Bruyant, peu de restaurants, pas de déjeuner.
Christian
Christian, 2-night trip
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