A lot rooms have defects. Need renovation. Again my room sink not draining, bedside lamps SS cable holder defected swinging. Now no international TV Channels. Stupid decision to save cost . International tourists like to see BBC, DW, CNN , international sports, boxing and so on. Front desk staff were not informed and asked me to wait for 1/2 hour to have Engineering to fix the TV channels Only Thai channels, it becomes a local hotels. With the changing world nowadays, people like to know what is going particularly businessmen. Staff training needed. They are lack of staff. No cooked fired eggs on the breakfast buffet station, long cub for fired egg. It is to save cost again ? All these dissatisfactions nobody want to come back . Front Desk supervisor Ms Saranya Yeram is very friendly and professional staff in handling complaints. Don’t loose her. she could a good manager.