10/2 Rossz
2025. március 17.
This is unreasonable
Due to the recent Frankfurt airport strike, all the flights, including mine, to Frankfurt were canceled at the last minute and there was no way to visit Frankfurt during the reserved dates from Asia. I booked Sofitel for March 10th and I was informed my original flight was canceled on March 9th so I had to change my flight departing one day earlier so I made another reservation for March 9th.
The second airplane was also canceled, for the worse, canceled when I got to the airport.
I know my reservations were booked with not refundable option but this is a nationwide event and believe should be regarded as a sort of natural disaster.
I asked to refund but rejected and not sure if that is a right decision. I plan to keep complaining and asking refund to whom may it concerns including HQ, etc.
Hitelesített utazó
1 éjszakás üzleti út
Hiteles Hotels.com-vendégértékelés