Hotel was great - we were celebrating a birthday and anniversary and it was lovely this was recognised by the hotel with our room being trimmed and little gifts. The staff couldnât do enough for us and all very welcoming.
Great location and loved the rooftop bar. We would definitely consider staying again on future trips to NYC.
Nice room with large comfortable bed and great bathroom.
The view wasnât great but we hadnât paid for a room with a view.
The hotel is beautiful and our room was amazing! Spacious for our family of 4. We loved the high ceilings, decor, beds, views and cleanliness. More amazing though, was the incredible staff. Ralph, Jamilah, and Bryan were the most helpful, kind, fun, and professional people we've ever encountered at any hotel. They set the tone for our wonderful stay at check in, treated us and our children like celebrities the whole time :), and then had us already planning our next visit while checking out. Thank you for the memories!
Paid more for the Atelier room, but value not that great. Biggest issue and disappointment was the horrendous noise from the streets - the windows were evidently not effectively glazed and thus I could hear everything outside and my sleep was awful as a result. They have to sort out the noise prevention with upgrading the windows.
Our stay here was top notch. The location for a family is perfect (close to Bryant Park and easy walk to Rockefeller, 5th and Broadway/Times Square). When you stay here, go to Coffee Culture across the street for the best coffee! The rooftop was very cool!