This property is CLOSED due to a fire a couple of months ago. They didn't let me know and Expedia wouldn't refund me. Thankfully I booked alternative accomodation after Googling the hotel and finding out about the fire. I even went to the hotel during my time in NY and it's completely boarded up. Not a good experience to be messed around like this as others won't know it's closed until they get there.
Staff seemed friendly enough, but you're getting what you pay for. Not a single horizontal surface to set anything on aside from the bed, so I ended up tying the trash can liner around the interior door knob so I could turn the trash can upside down and use it as a bedside table. The inclusion of a wall mounted fan was nice though.
They had a good customer service but I was not overall pleased with the property ,It was so dirty and stinky especially the bathroom and they might consider having the washing machine somewhere far from the room or atleast operate certain times and not during the night when weâre trying to sleep (it was loud) .They should enforce security pretty much smelt cigarettes,someone was smoking inside
It's cheap and in a good location but other than that it's very very bad. The entrance door at the bottom of the stairs is always open. I walked in to three kids smoking weed on the stair case, this was my welcome to the hotel. Got up stairs, was allowed in , I looked around and I felt like walking back out but I'm in a new country and after a 10 HR flight I just wanted to sleep. It smelt bad, I went to my room to find a stained towel folded in the bed which had stands of black hair. I washed for a different room, the second was no better but at least a bit cleaner. There's lots of homeless people in there, asking for money as you walk in and out the hotel, the bathrooms and toilets OMG! It's beyond bad. I closed my eyes to have a shower, I used McDonald's toilets all through out my stay, wash hand basin was blocked and full of used water. It's cheap but it's horribly bad in there. I was counting down days to leave. Now I left.. I definitely will not return. But the guys there are nice, mainly Chinese I guess it's a family business. You are also close to little Italy and the subways. If you can afford elsewhere , do go elsewhere.