Booked this hotel because it had a pool only to find out it it was an extra charge to use it and only open a couple of hours a day. In the end never used it. Disappointing.
Very good stay overall, good room size and cleanliness, well appointed facilities. Breakfast was good. Didn't use the spa so can't comment on that. If you wanted a swim everyday it would be expensive. Ubahn outside.
Only 2 small faults, room cleaning didn't replenish tea and coffee and there were only 2 coffee sachets for a 3 night stay. This happens at alot of hotels, I don't know why this is so difficult to get right, it costs the hotel nothing compared to your room rate.
Second issue was with one bar tender. I had a whiskey old fashioned, he made abother staff make it and he didn't know what he was doing so the first was frequently shouting at him. Took my whiskey outside, after a while then first bar tender came out and asked my if I wanted another, I said know and he said then I should pay, I asked to charge to my room and he said I needed to come back inside, I hadn't finished my drink and was enjoying the evening but I complied. I then said I would pay immediately and so he put the card machine out, I tried to pay but then he said in a very passive aggressive manner "if you don't want to tip me you have press this button". I didn't complain but why would I tip someone who didn't make my drink, didn't serve it to me and called me inside to pay before I had finished it? This was 1 hour before close on a Saturday night so he wasn't chasing up.
This is a small irritation on an otherwise very pleasant stay but hopefully the hotel will read it and take note.
My stay was ok, although i would change some things to improve overall satisfaction. There were no slippers in the room and no bathrobe. You can get one if you go to spa but the Access requires an additional fee of 20⏠per day per person which is not great. Id say its worth the price but for a 4 members family stayin for couple days it costs extra couple hundred euros to get to use the hotel amenities the way you want which is not great. Room was clean and bed was great, i had an amazing sleep there.
Wir hatten zu Dritt eine Titanic Suite und waren sehr zufrieden. Das Mobiliar war nicht mehr ganz neu, doch alles sehr sauber, ein schönes Bad und bequeme Betten. Pool und Saunabereich waren ebenfalls gepflegt und sehr sauber. Das FrĂŒhstĂŒck war beeindruckend vielfĂ€ltig. Obwohl das Hotel fast ausgebucht war, gab es ausreichend PlĂ€tze im FrĂŒhstĂŒcksrestaurant. Das Servicepersonal war stets freundlich, flott und umsichtig. U-Bahn und StraĂenbahn sind fuĂlĂ€ufig schnell zu erreichen.
Superb hotel, great location for all transport links into the city. Very clean and well serviced rooms. Staff friendly, welcoming and helpful and quite possibly the best hotel breakfast buffet ever! Highly recommend!
Vi delade pÄ en juniorsvit, tre vuxna personer. Det blev vÀldigt trÄngt i rummet med en dubbelsÀng plus en bÀddsoffa. SvÄrt att fÄ plats med vÄra resvÀskor. Men stÀdningen var utmÀrkt. JÀttebra frukost. GÄngavstÄnd till mÄnga sevÀrdheter. Kan tÀnka mig att bo dÀr igen.
Upgraded to suite with free minibar, had access to spa (swimmingpool, sauna and steamroom) which was good. Good service and comfort on hotel. Nice location and street.
No breakfast included.
First time I been on a hotel, which have no coffee included anywhere.
The hotel was great. It was clean and bright. Subway station was a short walk away making it easy to get to all the tourist spots we wanted. Room had a walkout balcony that was a great feature. Perfect for a family. Onsite restaurant was ok. I found it pricey for the quality in comparison to what you could get around there