Horrible experience! When we went to check in the lady tried to upsell us the room but she was vague about it... "Why you don't get the"new room?" (How are we supposed to know what is a new room when we reserve online??). We didn't upgrade and the first room we got was a nightmare! There was a partially patched 12 inch hole in a wall, the AC unit was loud and struggling at 78 degrees, the bathtub had 4 inches of black, mold- like stuff on the bottom, the bathroom door was missing a knob. When I called the front desk the lady got us to pay more for a "new" room. The new room was so newly renovated that there was still construction dust all over. We had to wash our feet before getting into bed, there was so much dust. The only good thing I can say is about the cleaning lady. When I showed her all the construction dust she promptly got on it and cleaned our room. After that, the new room was nice.