8/10 Very good
The complimentary breakfast was excellent, and the property was charming. Also, the room was nice and clean.
Carvin
Carvin, 2-night trip
Chez Waffle Hotel
Waterfront inn with outdoor pool, near Puerto Aventuras Marina
Chez Waffle Hotel, a seaside haven near Puerto Aventuras Marina, offers an inviting retreat. Enjoy continental breakfast by the garden or tee off at the 9-hole golf course; unwind at the outdoor pool with sun loungers or explore nearby attractions with bicycle rentals and multilingual staff assistance.
Very good
Popular amenities
- Pool
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Near the beach
- Restaurant
- Outdoor pool
- Free use of bicycles
- Beach sun loungers
- Beach towels
- Terrace
- Air conditioning
- Garden
- Front-desk safe
- Multilingual staff
Feel at home (6)
- Children stay free
- Private bathroom
- Television
- Garden
- Terrace
- Daily housekeeping
$62 nightly
$79 total
Mar 21 - Mar 22
Total with taxes and fees
Room options
Check availability for these dates
Showing 4 of 4 rooms
Room
- 215 sq ft
- Sleeps 4
Standard Suite
Very good
Highlights
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
Minibar
- Water view
- 215 sq ft
- Sleeps 4
- 2 Double Beds
Junior Suite
Highlights
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
Minibar
- Water view
- 215 sq ft
- Sleeps 4
- 2 Double Beds
Suite Junior
- 215 sq ft
- Sleeps 4
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About the neighborhood
Punta Matzoma ##33, Puerto Aventuras, QROO, 77733
About this property
Chez Waffle Hotel
Chez Waffle Hotel offers a great location, putting you within just a 10-minute walk of Puerto Aventuras Marina. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Free bike rentals, a terrace, and a garden are other highlights.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Chez Waffle Hotel Reviews
Very Good
8.8
Cleanliness
9.0
Location
8.6
Staff & service
8.2
Property conditions & facilities
What guests liked
- The complimentary breakfast was excellent and a highlight of the stay. (6 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomLocationFoodRestaurantBreakfastMarinaChildren10/10 Exceptional
Great hideaway
Robert
Robert, 5-night trip
8/10 Very good
A very quaint rustic quiet property.
Ideal for staying a few nights.
Robert
Robert, 7-night trip
10/10 Exceptional
This is a beautiful hotel located on a gorgeous, quiet street. My family and I had a wonderful stay here. It's a perfect location, with the restaurant right on site for breakfast & lunch. We loved all the restaurants & shops just down the road and of course watching the dolphins.
Jennifer
Jennifer, 1-night trip
8/10 Very good
Could’ve used more towels, and the check in process could’ve run smoother
Emilee
Emilee, 1-night trip
8/10 Very good
Very nice pond full of sea creatures
Laurence
Laurence, 3-night trip
8/10 Very good
It is a very good place and only need maintenance, in the window bathroom need a mosquito net, in the outside need clean to better view to boat transit
Gerardo
Gerardo, 3-night trip
10/10 Exceptional
Pool and natural water oil could use some cleaning, especially the natural pool, too much algae to get in the steps, but can view some tropical fish. The included breakfast was good.
Dianne
Dianne, 4-night trip
8/10 Very good
Great Value
Overall very good value for the money.
Just needs attention to basic needs.
No hot water. Remotes need batteries no light in bathroom.
Very friendly staff and great breakfast.
Very nice location.
Vanessa
Vanessa, 5-night trip
2/10 Poor
Abandoned
Upon arrival no one was there, check in instructions did not include any room number or access code. It looked to be abandoned with zero guests or staff at the property. We had no way to access our room or even a lobby.
Cain
Cain, 1-night trip
8/10 Very good
I really enjoy stayed here one night. The atmosphere is quiet, relaxing, and beautiful. One issue when I arrived to the hotel. The front desk is closed. I wandered on the street without wifi and data on my phone. I've emailed the hotel 2 days in advance about late check-in but no response. The closest restaurant is about 25 min walking. The weather is very hot. Not a good way to welcome guest
Chau
Chau, 1-night trip
8/10 Very good
Unfortunately, we experienced an electricity outage one night and had no water another night. Other than that, the staff was very nice, the breakfast was good, and the location was perfect for my needs.
Dominique
Dominique, 4-night trip
6/10 Good
Good location and clean. There was no hot water the first night and you can hear everything going on outside your room in the courtyard or hallways.
Karla
Karla, 1-night trip
8/10 Very good
Bad wifi till we got anew room then was good pool was not being cleaned daily. Other wise housekeeping was great. Staff very friendly.
Guy
Guy, 11-night trip
8/10 Very good
Hotel was nice and staff was amazing but TV was broken
Daniela
Daniela, 1-night trip
4/10 Fair
I thought this would be a hidden gem, but it's not really well maintained, there was no actual hotel staff to talk to, no desk besides the waffle shop, there was mold in some areas of the room and no hot water to be found on the showers.
Caio
Caio, 4-night trip
6/10 Good
This was typical Mexican. Quite small and no AC. Small pool to cool off.
Ronald William
Ronald William, 2-night trip
6/10 Good
Chez Waffle Hotel had its charm, including a cute pond right outside our bedroom it was cute with fishes and it was connected to the lakefront. However there were two lounge chairs nearby but they were unfortunately dirty, making the outside patio less appealing as a place to relax. Despite these drawbacks, the location was convenient for our plans, just a short walk to a beautiful beach. The on-site coffee shop adds a nice touch, and the chilaquiles are a must-try. We stayed for one night, and it served as a decent, affordable option for a short stay, but the outdoor cleanliness could definitely be improved.
Maria
Maria, 1-night trip
8/10 Very good
Nice little hotel in a very quiet neighborhood. Rooms are nice and clean. Comfortable beds. The back yard needs a little love. It's the primary reason we booked, and the common area lounge chairs looked like they hadn't been cleaned in a long time, and the wooden swings over the cove and bar looks less than structurally sound. That said. The plunge pool was very nice and overall, for what we paid, was a great place to stay in Puerto Aventuras. We would stay again, but hopefully the back yard is given a little more love.
Adam
Adam, 2-night trip
4/10 Fair
Boiling in Mexico
The A/C didnt work. The room was boiling. Highly uncomfortable. WiFi was iffy most of my stay.
Verified traveler
1-night trip
2/10 Poor
Hotel did not provide me service/room . I was not able to check in . No messages, emails was answered. I can’t get refunded!! Terrible experience
Marina
Marina, 1-night trip
8/10 Very good
Overall a decent room, but not worth the price.
The staff was friendly & the service good. Overall the room was fine, but overpriced for the following reasons: The water pressure was very low most of the time--insufficient for washing hair. Lighting was soft everywhere, even in the bathroom. Lounge chairs were useless for working at the desk (I brought in a chair from the balcony).
Bradley
Bradley, 3-night trip
4/10 Fair
shelves falling off the walls empty cups outside cannot bill food to room food was average at best poorly installed bath taps and the list goes on
Brian
Brian, 4-night trip
6/10 Good
Ok but not advisable
The hotel is nicely decorated, however the service was not optimal, one night I had to go out at 3 am to ask the next door guest to low the volume down because nobody in the hotel took action. I was traveling with my 2 kids. The food of the restaurant is ok not even the waffles were good, we decided to take breakfast better in the marina. The thing that saves it is the pool
Miguel
Miguel, 5-night trip
10/10 Exceptional
I loved the canal view from my room. There is a swimming pool and a "pool" was created with ocean water and tropical fish, that has water flowing in from the boat canal. It was early May, low season, when I stayed and I felt like I had the place to myself. The room was nice and had everything I needed. You might want to rent a bike or a golf cart to get around. I loved Puerto Adventuras. The ocean water was calm and clear to swim/snorkel in because of the artificial reef. Very safe and quiet. Good to get away from the chaos of Playa del Carmen. I had a rental car (note, there is no parking lot at this hotel) so it was easy to drive to restaurants and the beach. I wonder if the hotel serves food at dinner time in the high season?
Ann
Ann, 2-night trip
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