Amphitryon Boutique Hotel

The staff at check-in was unknowledgeable and was unable to answer questions regarding the surrounding areas. The room was cold and the air conditioner/heating unit does little to heat the room. The water is lukewarm at best and not nearly good enough for a cool December evening. There was a questionable stain in the sofa bed. The wifi is poor and we were told at the beginning that in-room wifi would be extra. This was later waived. The hotel did make an effort to improve towards the end by sending someone to the room for cleaning. On a positive note, the breakfast was excellent.

As soon as I arrived I was told the accomodation would be different to what I had booked. Apparently It was advertised on Hotel.com incorrectly and the hotel did not accept responsibility for the change. I was given a discounted rate but it seemed to be the going rate for that room anyway. They told me that this happens with Hotels.com bookings and that they were only notified 24 hrs earlier. My argument is that I should have been told immediately so that my family and I could decide on what we wanted to do, not apon arrival where we were desperate for rest between travelling. Overall the accommodation was ok at Amphitryon but we had to compromise on what we wanted and we felt that we were mislead in what we were getting. Not sure who was at fault, if it were a combination of both hotel and Hotel.com. We took the booking for the extra bedroom and the bed configuration to get some sleep away from the kids. Unfortunately that did not happen. Not very happy.