Wonderful hotel very convenient to the zocalo. The breakfasts were included and always excellent. We stayed a week and when some small issues came up the staff was very attentive. Weâd return no question
Todo maravilloso respecto al hotel y la estancia, lamentablemente hubo un incidente que no nos percatamos a tiempo si no hasta ya estando en otra ciudad. Tomaron de mis pertenencias unos aretes marca Pandora que estaban en una bolsa pequeña color rosa. Me apena que haya pasado eso porque verdaderamente disfrutamos mucho la estancia en el lugar.
Wonderful place to stay!! Recommended 100% wonderful location within walking distance to everything. Staff very attentive and breakfast was amazing. First time in Oaxaca and loved it but having a wonderful place to stay made the trip even better! Will definitely come back and will definitely stay here again!
Checking into this hotel was a horrible experience. We were traveling with our two adult daughters(who had their own room at another hotel). The desk manager refused to allow them past the desk to help us get our luggage to our upstairs room. We are 70 with bad knees and there are no elevators in this hotel. Other issues were non-working air conditioning in 90 degree weather. There is also very low water pressure for the shower and water temperature that does not remain constant. The one bright spot at this facility was Carmen, who runs the tour desk. She is a wonderful person and was very helpful in getting us an airport shuttle at 4 a.m. We tried to get a refund when we checked in so we could move to a better(and cooler) hotel but the desk manager said I had to contact Expedia. Expedia did not answer their contact number or chat session. We were stuck without any assistance in a foreign land.
Lovely old property with inner courtyards. Staff very efficient and friendly. Excellent tour provider on site. Couldnât be more convenient to historic centre.
Similar to other reviews, the property is very peaceful and quaint once you step inside. The courtyard is very nice with lots of natural light but it does amplify peopleâs conversations, which makes it challenging if you are a light sleeper. Thankfully it was only the first morning where we heard a lot of talking, and the remainder of our stay was quiet for the most part. My only major complaint is the mattress. There was a noticeable indent on one side of the bed and it does trap body heat making it very uncomfortable to sleep through the night. But the staff was kind and helpful. The breakfast was simple, yet delicious and the coffee was consistently good.
ES UN HOTEL MUY BIEN UBICADO PERO LAS HABITACIONES SE SIENTEN Y SE VEN VIEJAS, EN LA PAGINA SE OFRECIA UNA HABITACION MAS GRANDE Y LO QUE SI FUE MUY MALO ES QUE DESDE LAS 6:00 AM EL MISMO PERSONAL DE LIMPIEZA HACE CUALQUIER CANTIDAD DE RUIDO MOLESTO