Windermere Hydro Hotel

It was a lovely stay, the hotel was beautiful and the views were fantastic. The room was quite small and basic but the views from the room made up for it. They also served a decent breakfast!

We booked a room with a lake view for a 2 night stay which we paid for in full in advance. On arrival we were given room 4 which we went up to expecting to find what we had booked a lake view. The room didn't have a lake view so we returned to reception to be told we could change rooms the next day but there were no rooms available with a lake view for our first night as the hotel was full. We received a refund of 30% of our bill for the inconvenience but our stay was spoilt as we didn't get what we booked a lake view.

room next door was making loud noise and music till 3,30 am complained twice could hear room opposite people snoring the day after worst hotel i have ever stayed in

Sauna and jacuzzi was out of order and was apparently already for quiet some time.

The entrance to the hotel is fantastic leaving us hopeful for our room. However, our room was appalling. The floor was VERY uneven, and the TV was so dated that it didn't even have channel 5. The room was small, the roof was slopped and we were unable a to walk around the room it was extremely a dated and disappointing. The lift didn't work, and the pool wasn't open which was one of the reasons why we chose this hotel over others. £120 per night - rip off. On the upside, the breakfast was delicious and the room for eating in was beautiful. I sent an email of complaint and heard nothing back at all. So after 2 weeks, I thought it would be better to leave my review so warn others off booking at this disappointment of a stay.