Subic Bay Venezia Hotel

A bunch of hair strands left by the previous guest left at the shower area, living room aircon not working properly

Great staff

Breakfast buffet should improve in terms of variety, presentation and cleanliness especially during Holidays. Flexibility on charging should be considered like extra pillow, towel and blanket. Most hotels do not charge for basic amenities.

Building is very out dated, rooms are poorly lit, mattress has no protective barrier, room only comes with 2 towels and you pay for extra towels, shower stalls are old, damp, and mildew!!!, AC units have not been cleaned and are outdated, room closets smell like urin, ants crawling around everywhere, no elevator, and the water temperature fluctuates so badly called one minute boiling hot in seconds please be careful!!!!!!!!! The only good thing is the staff is responsive, I tried to change or cancel my booking and even spoke with the staff and they said they'll look into it but never truly followed up!