PUBLIC, an Ian Schrager hotel

Great staff, really good vibe.

I paid almost 800 a night for a maybe 300 a night room. No room service. They have their own "spin" on room service. You order online then go down the elevator in your pjs it says. Orderd, thank god i didnt go down in my pajamas because my order was not there when i arrived. Went to the bar, had a drink, went back and still no order. Asked the receptionist and after waiting for her to go find out what was going on she came back and said that they were out of some of the items i had ordered. Next morning long line to wait for coffee because they were obviously understaffed. Call operator for concierge and had to wait forever for anyone to even pick up the phone. The room felt very hard, crowded and uncomfortable for the price. It was my birthday and we came from St Louis, so very disappointed. Go elsewhere for a much better experience at a lower price.

The hotel room was incredibly small for two, the shower resembled the shower in a gym locker room with outdated tile flooring and mildew in the corners. The hotel's location and rooftop bar is literally this place's saving grace! Mateo was great with Valet, but the reservations staff really leaves much to be desired in the department of customer service. Very bland, unenthusiastic responses to requested accommodations. Eventually, just let the request for a larger room go, made due and vowed never to stay again. If location is more important than comfort and service this is a great place to stay while in NYC. But if you want a nice size room, with amazing customer service keep looking.

Nice, trendy hotel in great area.

Noise was an issue. More fabric, area rugs and door mechanisms to muffle noise would be great. Street noise also an issue. Wonderful ambiance. Lovely restaurant. Great service. Nice atmosphere. Cool vibe...just too noisy for restful sleep.